Privacy Policy
Your privacy matters to us. Here's how GrabGroc collects, uses, and protects your information.
Last updated: June 14, 2026
Information we collect
We collect the information you provide when you create an account, place an order, or contact our support team — including your name, email address, delivery address, and order history.
We also collect limited technical data such as device and usage information to keep the service secure and improve your shopping experience.
How we use your information
We use your information to process and deliver your orders, manage your account, send transactional emails (such as order confirmations and account notices), and provide customer support.
We never sell your personal information. We only share it with the service providers needed to fulfil your orders and operate GrabGroc.
Email communications
Transactional emails are sent in response to your activity, such as a confirmed order or an account change. You can manage or unsubscribe from non-essential emails at any time using the link in any email footer.
Your rights
You can request access to, correction of, or deletion of your personal data at any time. To exercise these rights, contact us at support@GrabGroc.com.
Contact us
If you have any questions about this policy or how we handle your data, email us at support@GrabGroc.com and we'll be happy to help.